Patient leak check

How we help

Reply speed

Your problem
The first reply arrives the next day or later.
What we do
An automatic welcome with short questions, then a human reply.
What changes
The first reply within minutes, and an AI receptionist covers nights and weekends.

Enquiry organisation

Your problem
Enquiries sit on WhatsApp and the phone, and whoever is free replies.
What we do
Every enquiry in one system, each with a named owner.
What changes
A clear status for every enquiry until it books.

Follow-up

Your problem
If the patient does not book after the first reply, you wait for them to come back.
What we do
A fixed rule: follow up after one day, then after three days.
What changes
Each follow-up carries useful information and two available times.

Confirmation and reminders

Your problem
Reminders before appointments happen only sometimes.
What we do
Confirm at booking, remind the day before and on the morning.
What changes
A button to reschedule reaches the patient instead of a no-show.

Knowing the source

Your problem
The source of most bookings is unknown.
What we do
A different WhatsApp link per channel and a fixed reception question.
What changes
You know the cost per booking by channel.

Try the next step: No-show cost