Patient lifetime value

What one patient is worth over the years they stay with you, and what you can spend to win them.

Example: 0.3 means every 10 patients refer 3 new ones.

%

Use your facility's real numbers from the appointment system if you have them.

Revenue per patient over time
—
Including referrals
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Sensible ceiling to win a patient
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Where a patient's value comes from
Review the result with us

How we help

Follow-up

  1. Your problem

    If the patient does not book after the first reply, you wait for them to come back.

  2. What we do

    A fixed rule: follow up after one day, then after three days.

  3. What changes

    Each follow-up carries useful information and two available times.

Knowing the source

  1. Your problem

    The source of most bookings is unknown.

  2. What we do

    A different WhatsApp link per channel and a fixed reception question.

  3. What changes

    You know the cost per booking by channel.

Try the next step: Launch budget
Let's talk about your growth

More tools

Let us find what your facility actually needs

A 30-minute online meeting. We review where you are today and leave with a clear first step, whether or not we work together.

Let's talk about your growth
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