Social Media Management
Accounts that answer your patients' real questions, and a team that replies to every message.
Reply timeReply timeThe time between a patient's message arriving and the first real reply.EnquiryEnquiryAny contact from a potential patient: a message, call or form. Not a booking yet.
When you need it
Patients ask before they book: Does it hurt? How long does it take? Is the doctor a specialist? Content that does not answer these brings no bookings, and a message left unanswered for minutes goes to your competitor.
What it includes
- A monthly content plan built on patient questions
- Design of posts, reels and stories
- Medical compliance review before anything is published
- Replies to comments and messages during working hours
- Reputation and review monitoring, with a crisis plan
What changes for you
- Content that moves patients toward booking
- No message left without a reply
- Accounts that follow medical advertising rules
How we work
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1
A monthly content plan
Topics built on your patients' real questions and your key services.
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2
Production and review
Every post reaches you for approval in the client portal before it goes live.
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3
A reply to every message
Ready reply scripts for your team, or we reply for you depending on the package.
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4
A report on what matters
How many messages became bookings, and which content brought enquiries.
How many enquiries wait too long?
- Messages arrive Every month, patients write to your accounts.
- They wait Anyone answered after an hour may book elsewhere.
- A set reply time We set a reply time and give your team ready scripts.
- Measured Reply speed is measured every day, so no message is left waiting.
Anyone left waiting may book elsewhere. That is why we set a reply time and measure it.
Questions about this service
How many posts a month?
It depends on the package, from 12 posts and 4 reels in the first one. Details are on the pricing page.
Do you reply to messages?
We prepare reply scripts and track speed, and can reply for you with the extended replies add-on.
Do we approve content first?
Yes, everything goes through your approval in the client portal.
Services that work with it
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Growth Strategy & Management
One plan that ties your goal to your budget and every channel, measured every week.
Service details -
Brand & Creative Production
Identity, photos and video that make patients trust you before they meet you.
Service details -
SEO & AI Visibility
Be found when patients search Google and Maps, and when they ask ChatGPT.
Service details
Let us find what your facility actually needs
A 30-minute online meeting. We review where you are today and leave with a clear first step, whether or not we work together.