What you will do
- Design training programmes and reply scripts.
- Measure training impact on attendance and return visits.
- Observe other trainers' sessions and coach them.
Patient Experience & Training
Senior Patient Experience Trainer
You design training programmes, reply scripts and assessment checklists for clinic groups. You coach other trainers and measure how training changes attendance and returning patients.
- LevelSenior
- LocationRiyadh, Saudi Arabia · Cairo, Egypt
- Work typeFull time · Remote
- AssessmentAssessment: 64 questions in 61 minutes
What we look for
- 3 to 6 years, including client accounts you led yourself.
- Advanced English reading (CEFR C1): the assessment is in English.
- Fluent Arabic for clients and patients.
The assessment
In English: 64 questions in about 61 minutes, in one sitting.
| Part | Questions | Minutes |
|---|---|---|
| ReasoningReading, numbers, logic and patterns. | 24 | 20 |
| Role judgementSituations from the job itself, with healthcare clients. | 22 | 25 |
| LeadershipTeam decisions, priorities and stakeholders. | 8 | 10 |
| Healthcare compliancePrivacy, consent and health advertising rules in Saudi Arabia and Egypt. | 10 | 6 |
Before you start
- Questions are in English; the screens follow the site language.
- You complete it in one sitting. If your connection drops, you continue where you stopped.
- Each question has its own time on screen, and you cannot go back.
- Computer, phone or tablet. No camera, no microphone.
- Choose a quiet place. Leaving the page is recorded and the time keeps running.
- At the interview we ask you 8 questions from your assessment again.
- If you use a screen reader, or need extra time or another format for the assessment, email info@naqardigital.com before you start and we will arrange it.
- One attempt per job every 6 months.