What you will do
- Plan quarterly goals for each account with the client.
- Handle escalations and agree corrective steps.
- Review account managers' reports and coach them.
Client Services
Senior Account Manager
You manage larger clinic group accounts, plan each account's next quarter and handle difficult conversations. You guide account managers, review their reports and propose added services when the numbers support it.
- LevelSenior
- LocationRiyadh, Saudi Arabia · Cairo, Egypt
- Work typeFull time · Remote
- AssessmentAssessment: 64 questions in 61 minutes
What we look for
- 3 to 6 years, including client accounts you led yourself.
- Advanced English reading (CEFR C1): the assessment is in English.
- Fluent Arabic for clients and patients.
The assessment
In English: 64 questions in about 61 minutes, in one sitting.
| Part | Questions | Minutes |
|---|---|---|
| ReasoningReading, numbers, logic and patterns. | 24 | 20 |
| Role judgementSituations from the job itself, with healthcare clients. | 22 | 25 |
| LeadershipTeam decisions, priorities and stakeholders. | 8 | 10 |
| Healthcare compliancePrivacy, consent and health advertising rules in Saudi Arabia and Egypt. | 10 | 6 |
Before you start
- Questions are in English; the screens follow the site language.
- You complete it in one sitting. If your connection drops, you continue where you stopped.
- Each question has its own time on screen, and you cannot go back.
- Computer, phone or tablet. No camera, no microphone.
- Choose a quiet place. Leaving the page is recorded and the time keeps running.
- At the interview we ask you 8 questions from your assessment again.
- If you use a screen reader, or need extra time or another format for the assessment, email info@naqardigital.com before you start and we will arrange it.
- One attempt per job every 6 months.